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Sales and Service Engineer / Manager

Location

Across India

Industry

Department

Sales & Service

Job Locations

  • Maharashtra - Roha & Mahad – 1
  • Gujarat - Baroda / Vapi - 3
  • Karnataka - Bangalore & Mysore - 2

Job Summary

Reliability Engineering Industries Private Limited is seeking highly motivated and customer-focused Sales and Service Engineers / Managers to strengthen its nationwide sales and service network. The role combines technical sales, customer relationship management, field service support, and business development activities to drive growth and enhance customer satisfaction.

The ideal candidate should have experience in industrial products and services, with exposure to Mechanical Seals, Pumps, Valves, Compressors, Gear Boxes, or similar rotating equipment. The position requires frequent customer interactions, technical discussions, business development initiatives, and field service support.

Key Responsibilities

Sales & Business Development

  • Frequently visit customers to develop and strengthen business relationships.
  • Identify and generate new business opportunities within assigned territories.
  • Conduct technical discussions and product presentations with customers.
  • Focus on developing potential business opportunities and increasing market share.
  • Support sales growth by understanding customer requirements and proposing suitable solutions.
  • Maintain strong relationships with existing customers and key accounts.

Customer Support & Service

  • Provide Mechanical Seal installation assistance and service support.
  • Troubleshoot product and application-related issues at customer sites.
  • Coordinate with internal technical teams to ensure effective customer support.
  • Ensure high levels of customer satisfaction through timely service response.

Technical & Commercial Activities

  • Understand customer applications and recommend appropriate products and solutions.
  • Assist customers with maintenance, troubleshooting, and product upgrades.
  • Participate in technical meetings and discussions with plant engineers and maintenance teams.
  • Support commercial discussions and order conversion activities.
  • Coordinate with internal departments for order execution and service delivery.

Reporting & Coordination

  • Submit weekly reports and business updates to the Head of Department.
  • Maintain records of customer visits, service activities, and business opportunities.
  • Provide market intelligence, customer feedback, and competitor information.
  • Support regional business planning and sales forecasting activities.

Qualifications & Experience

Educational Qualification

  • Graduation, Diploma, or ITI in a Technical Discipline.

Sales and Service Manager

  • Maharashtra - Roha & Mahad –  4 to 6 years
  • Gujarat - Baroda / Vapi – 5 to 8 years
  • Karnataka - Bangalore & Mysore – 4 to 6 years

Experience in Industrial Product Sales, Service Management, and Team Handling.

Preferred Industry Exposure

  • Mechanical Seals
  • Pumps
  • Valves
  • Compressors
  • Gear Boxes
  • Rotating Equipment
  • Industrial Maintenance Services

Preferred Experience

Technical Skills

  • Strong understanding of industrial products and service applications.
  • Knowledge of Mechanical Seals installation, maintenance, and troubleshooting.
  • Familiarity with Pumps, Valves, Compressors, and Rotating Equipment.
  • Working knowledge of MS Office applications.
  • Ability to conduct technical discussions and customer presentations.

Soft Skills

  • Excellent verbal and written communication skills.
  • Strong customer relationship management abilities.
  • Effective negotiation and interpersonal skills.
  • Ability to work independently and achieve business objectives.
  • Strong teamwork and collaboration skills.
  • Problem-solving mindset and proactive approach.

Key Selection Criteria

  • Good communication skills (written and verbal).
  • Strong team player with collaborative working style.
  • Willingness to travel extensively within assigned regions.
  • Customer-focused attitude with strong business acumen.
  • Ability to manage both sales and service responsibilities effectively.

What We Offer

  • Opportunity to work with a leading organization in the Mechanical Seals industry.
  • Exposure to diverse industrial sectors and customers across India.
  • Career growth opportunities in Sales, Service, and Business Development.
  • Performance-driven work environment with continuous learning opportunities.
  • Competitive compensation package and career advancement prospects.

How to Apply

Please send your updated CV to careers@reliabilityseals.com with the subject line:

Mobile No: 7675916526,6305205782 (WhatsApp)

Application – Sales and Service Engineer / Manager

Note: Candidates with experience in Mechanical Seals, Pumps, Valves, Compressors, Gear Boxes, and Industrial Service Operations will be given preference.

Apply now